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Вакансия от 18 июня 2021

Customer Support Manager

Компания:
Safeguard Global  VIP 
Город:
Кишинёв
Вид занятости:
Full-time
Требования:
Опыт работы от 1 года
Образование:
высшее

Описание вакансии

Customer Support Manager

Who we are: Safeguard Global is an outsourcing company that provides services of Payroll, Accounting, HR Administration, Staff Leasing etc. We can hire and pay anywhere in the world.
What we do: We equip organizations with the technology, local expertise and service to adapt to an ever-shifting global market

Key responsibilities:

  • Maintain high customer service levels.
  • Enforce customer service policies and procedures.
  • Handle complex and escalated customer complaints and service issues.
  • Monitor accuracy of reporting and data base information.
  • Identify and implement strategies to improve quality of service, productivity, and profitability.
  • Coordinate and manage customer service projects and initiaties

Requirements:

  • 1-2 years customer service or client-focused role experience 
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Pleasant, friendly attitude, with an ability to adapt to change
  • Strong listening skills, attention to detail, and decision-making skills
  • Excellent time management skills
  • Customer-service-centric focus
 
Benefits of joining Safeguard:
  • Internal referral bonus beginning with 500 USD
  • Opportunities for certification and Training (Safeguard University, Percipio)
  • Smart working (Work from Home)
  • International environment
  • Multicultural Diversity
Want to know more? See Our Values
Fun: Games, tennis table, gym, online (off-line) team-buildings company-wide and also for each Team.
Caring: Give some time to your community, 2 paid days for charity, and other days off paid by the company for specific reasons
Passion/Talent: Safeguard Global has dedicated employees with a huge professional background and ready to share all that knowledge with you!
We are a rapidly growing team with great clients and great opportunities for those who are seeking a new challenge. At
Safeguard, we are passionate about what we do, and we encourage our people to share the same vision. If you are ready for a new beginning, it is the time to join our journey.
Please send your CV to jobs@admin-me.com   indicating the position you are applying for.
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