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Operations Specialist @ GLOVO
- Tipul locului de muncă:
- Full-time, Contract
- Experiența de muncă de la 2 ani
Descrierea poziției vacante
YOUR WORK-LIFE OPPORTUNITY:
Join us as an Operations Specialist and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.
BE A PART OF A TEAM WHERE YOU WILL:
- Recruit, train and onboard the entire fleet of Glovers ( our couriers) in the new city
- Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
- Have a Data sensitive approach, making sure that all the information is transferred to our database and reports
- Be responsible for all documentation and contracts of Glovers in the city
- Be there for the Glovers when they need support
- Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
- Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
- Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
- Communicate effectively with the local Operations Manager on customer support processes and operations
- Improve processes on behalf of Glovers through projects (when necessary)
- Have previous experience in on-demand fleet management
- Good communicator with ability and agility to solve problems
- Being highly motivated to work for a fast-growing startup
- Basic Excel and Data Interpretation Skills
- Enjoy learning and adapting to new technologies
- Have initiative, be proactive and autonomous - Glovo is also yours!
- Have good energy and like what you do, even on bad days
- University degree (Engineering, Administration or related areas)
- Fluent in English
EXPERIENCE OUR GLOVO LIFE BENEFITS:
- Enticing Phantom Shares plan
- Attractive Relocation package (if applicable ;))
- Zero Glovo delivery fee on all Glovo orders!
- Flexible working environment
WHAT YOU’LL FIND WHEN WORKING AT GLOVO:
- Gas: We work hard with energy and passion for what we do.
- Care: We act in the best interest of a sustainable future.
- Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
- Stay Humble: We embrace mistakes and feedback to learn from them.
- Glownership: We roll up our sleeves and get work done no matter our position and level.
If you believe you match these values, we look forward to meeting you!
Apply here https://jobs.glovoapp.com/en/careers/operations-specialist/4830934002