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- Smart Glass Technologies
- Persoană de contact:
- Kate Pavlenko
- Număr de contact:
- Tipul locului de muncă:
Descrierea poziției vacante
Sales Assistants are the face and the core of our business. This position is an important long-term role and part of a team that serves as liaisons between our company, offices, leads and ultimately the customer.
You will enjoy an interesting, fast-paced positive working environment and the opportunity to gain in-depth knowledge about the latest technology and construction field.
Based in Miami, USA, Smart Glass Technologies is the leading company in the switchable privacy on demand industry with 6 offices around the world and more than 300 completed projects, among them are projects for Netflix, TD- Bank, Boeing, Hublot and the U.S. Department of Defense.
The Sales Assistant receives calls and emails from the leads as the initial point of contact for inquiries regarding the products, prices and technical support. The SA helps the customer by answering their inquiry, resolving their problem or routing their issue to a specialist for resolution.
- Make outbound and handle inbound calls regarding the customers requests
- Follow up and respond to any customer e-mails
- Resolve any clients concerns and issues regarding company’s products and services
- Document all clients interactions in the CRM system
- Prepare paperwork for the Sales Representative
- Follow up on paperwork to ensure accuracy and completion
- Any other miscellaneous administrative tasks
- Ability to talk and write in English (B2 level)
- Customer service skills with a focus on relationship development
- Excellent time management skills (ability to multitask)
- Attentiveness to detail
- Call center or similar experience a plus
- The ability to practice English skills every day
- 2 weeks of training in the filed
- Friendly Team :)
- 3 pm - 12 am
- 5 pm - 2 am
- First month: $400
- Second month: $450
- Third month: $500 + bonus $50 per closing!