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Publish 21 September 2020

Operations Specialist @ GLOVO

Company:
Glovo 
City:
Chișinău
Employment type:
,
Requirements:
Work experience more than 2 years
:
higher

Job description

YOUR WORK-LIFE OPPORTUNITY:

Join us as an Operations Specialist and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

BE A PART OF A TEAM WHERE YOU WILL:

  • Recruit, train and onboard the entire fleet of Glovers ( our couriers) in the new city
  • Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
  • Have a Data sensitive approach, making sure that all the information is transferred to our database and reports
  • Be responsible for all documentation and contracts of Glovers in the city
  • Be there for the Glovers when they need support
  • Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
  • Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
  • Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
  • Communicate effectively with the local Operations Manager on customer support processes and operations
  • Improve processes on behalf of Glovers through projects (when necessary)

YOU HAVE:

  • Have previous experience in on-demand fleet management
  • Good communicator with ability and agility to solve problems
  • Being highly motivated to work for a fast-growing startup
  • Basic Excel and Data Interpretation Skills
  • Enjoy learning and adapting to new technologies
  • Have initiative, be proactive and autonomous - Glovo is also yours!
  • Have good energy and like what you do, even on bad days
  • University degree (Engineering, Administration or related areas)
  • Fluent in English

EXPERIENCE OUR GLOVO LIFE BENEFITS:

  • Enticing Phantom Shares plan
  • Attractive Relocation package (if applicable ;))
  • Zero Glovo delivery fee on all Glovo orders!
  • Flexible working environment

WHAT YOU’LL FIND WHEN WORKING AT GLOVO:

  • Gas: We work hard with energy and passion for what we do.
  • Care: We act in the best interest of a sustainable future.
  • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
  • Stay Humble: We embrace mistakes and feedback to learn from them.
  • Glownership: We roll up our sleeves and get work done no matter our position and level.
If you believe you match these values, we look forward to meeting you!
 
Apply here  https://jobs.glovoapp.com/en/careers/operations-specialist/4830934002
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